FAQs

Q1: What devices are compatible with SmartGadget Hub chargers?

A: Our chargers support a wide range of devices across Apple, Android, and other Qi-enabled products. For exact compatibility, check the product page for supported models and wattage

Q2: Is there a warranty on SmartGadget Hub products?

A: Yes. We offer a standard manufacturers’ warranty (usually 12 months) from the date of purchase. Some items may have extended warranty options—details are on the product page.

Q3: How do I set up a SmartGadget Hub device?

A: Unbox the product, connect to power, download and open the companion app if required, and follow the on-screen setup steps. We provide quick-start guides in the box and more detailed instructions online.

Q4: Do SmartGadget Hub devices work with Apple HomeKit, Google Home, or Amazon Alexa?

A: Many products are compatible with major ecosystems. Check the product listing for exact compatibility and any required hubs or apps.

Q5: Are SmartGadget Hub products safe to use around children and pets?

A: Our devices include safety features like overcurrent protection, temperature monitoring, and child-safe designs where applicable. Always use products as directed and keep them away from water and heat sources.

Q6: Can I use more than one device at a time with a single charger or hub?

A: Depending on the model, there may be multiple outputs with total power limits. Refer to the product’s specifications to understand port distribution and total wattage.

Q7: How do I update the firmware on SmartGadget Hub devices?

A: Firmware updates are typically delivered via the companion app. Ensure your device is connected to the internet and follow the update prompts in the app.

Q8: What’s the return policy?

A: We offer a hassle-free return window on most products within the specified period from delivery. See our Returns & Exchanges page for details, conditions, and Free Returns eligibility.

Q9: Do SmartGadget Hub chargers support fast charging on all devices?

A: Fast charging support depends on the device and the charger’s maximum wattage. Check the product page for per-device output details and ensure your device is compatible.

Q10: How do I recycle or dispose of old chargers?
A: Please follow local e-waste guidelines. Many regions offer take-back programs or recycling centers that accept electronics, including chargers.